Course Overview
The purpose of this course is to update the content of Course 3108 (Novell ZENworks 10.3 Configuration Management Administration) to match the Novell ZENworks 11 Configuration Management version of the product. It teaches students the concepts, processes, and architecture of Novell ZENworks 11 Configuration Management that are required core knowledge for anyone who plans to administer ZCM 11 or any integrated or related ZENworks products.

Description
Après la présentation de l'architecture et des fonctionnalités de LiveTime Service Desk, les participants vont découvrir, grâce à la mise en pratique de scénarios concrets, les différentes fonctionnalités et options de LiveTime Service Desk. Au fur et à mesure des exercices pratiques, les participants vont mieux comprendre les possibilités de LiveTime Service Desk et disposeront des clés pour élaborer leur propre système de support.
Ce cours est également compatible avec la solution Novell Service Desk.

(in French)

Implementing Novell Open Enterprise Server 2 for Linux (course 3089) is designed to provide hands-on experience using the Linux platform to host Novell Open Enterprise Server 2 services. This course should reduce the fear of migrating to Linux the services currently running on NetWare.

Course Overview
This is a 5 day course designed to assist current NetWare Administrators in transferring their skills and knowledge from a NetWare environment to a Novell Open Enterprise Server 2 for Linux environment.

Course Overview
This "Upgrading to and Exploring New Features in Novell ZENworks 11 Configuration Management" course prepares students to upgrade from a ZENworks 10 environment to ZENworks 11 and to implement new ZENworks 11 functionality.

Course Overview
Novell Groupwise 8 has many new and exciting features making it the undisputed hub of your business collaboration. As a GroupWise administrator, you need to know how to install, configure, and monitor many of the new and enhanced features in web accessibility, calendaring, and messaging. In this course, you will learn how to confidently migrate existing GroupWise systems to Novell GroupWise 8, install and configure GroupWise 8 for multiple platforms, and perform many other tasks needed in the day-to-day administration of a GroupWise system.

Course Overview
In this Novell Teaming 2.0: Administration and Application Development course, you learn how to implement and manage Novell's Teaming 2.0.

Prerequisites
Before taking this course, you should have some experience with Linux servers. Knowing how to provide basic services such as Web servers, email servers, and Tomcat portlet containers is extremely helpful in understanding the setup and administration of Novell Teaming.