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At IDSA, our IT outsourcing services provide local businesses with better IT support while reducing costs. At IDSA, we have a team of IT experts with over 25 years experience in providing outsourced support to local organizations. Our team of certified specialists provides a full panoply of up-to-date skills to respond quickly and professionally to your IT service needs.
Our experienced IT engineers understand the importance of identifying potential issues early, and creating a solid IT support foundation for your organisation. We know how critical it is to fix problems quickly and with the minimum impact on your business. For this reason, we aim to provide a one-stop-shop that provides you with a clear, defined process for regular maintenance and problem resolution.
All calls to our Helpdesk are logged, tracked and managed to call closure within Service Level Management agreements.
Use our outsourced IT services and support to:
- Repair and maintain your servers and desktops.
- Have access to regular on-site visits for ongoing maintenance tasks.
- Acquire IT specialist experience to implement new solutions.
- Manage IT projects.
- Secure your critical business data.
- Benefit from our 25 years of IT experience and outsourcing support.
- Reduce the costs of hiring and managing full-time IT experts.